Background: This case study was a part of Samsung-IUB Design Jam organized at my school by Raymond Liang and the Samsung UX team. We were asked to reimagine the Home/App/Lock screen of our smartphones. While we were all involved in all aspects, I took the lead on managing the team, conducting user research, assessing Samsung's and Android's latest UI, and developing the new feature and designs.
Client: UX Design team @Samsung
Duration: 3 weeks
Team: Kevin Vu, Utkarsha Joshi, Shriyash Shete
My Role: Lead Designer & Project Manager
As a designer working on the operating system, challenge the current state of Home/App/Lock screens and come up with concepts that show your vision on how our native digital citizens will interact with our mobile devices differently.
With the "Prioritize" feature in the Notification Settings, the operating system organizes lock screen notifications based on users' priority and provides more control to users. This allows users to read and digest information more easily.
Users can see the notifications as they arrive with the category they belong to. By default, they won't see any badges for unread notifications. This mitigates the unnecessary urge to clear off every badge and also, keeps the lock screen clean.
Priority option allows users to decide and pin the notifications within each category that are most important to them.
Users can quickly decide which notifications should be alerting and which should be silent. With just a swipe, they can move notifications between these two categories.
How might we reorganize lock screen notifications to help users quickly prioritize, control and consume information without losing their sanity?
Also, to familiarize ourselves with the space, we first studied Samsung's notification system. We found that the Android OS implementation changes with the smartphone brand. Hence, we specifically reviewed Samsung’s One UI design patterns and evaluated the mobile UI. We learned about the swipe, long press and touch interactions with notifications. Also, we discovered some existing features for notifications such as instant reply, clear, manage, stack, history, silent and snooze. After that, we probed the lock screen settings menu and quick settings (notification panel) menu.
• Innovative layout
• larger box size = more no. of notifications
• Cannot read the actual content
• Does not help with prioritization and control
AI/ML based reminders
• Assistance with decluttering
• Provides different options to select from
• Remedial solution
• Does not address the information overload problem
• More control to users
• Better prioritization
• More organized information
• Seamless integration with new features
• More time-consuming to build